FAQs

Yes. Most of our products are prepared in small batches to maintain freshness, aroma, and authentic taste.

Our products are made using traditional methods. Some items may use natural preservation techniques like oil, salt, or spices. We do not add artificial preservatives unless specified.

Shelf life varies by product. Pickles and spice powders generally last several months when stored properly. Snacks and sweets are best consumed within the recommended time mentioned on the packaging.

• Pickles: Store in a cool, dry place. Always use a dry spoon.
• Snacks & Sweets: Keep in an airtight container after opening.
• Spice Powders: Store away from moisture and direct sunlight.

Orders are typically processed within 1–3 business days. You will receive tracking details once dispatched.

Yes. We currently ship to India, Dubai, Australia, USA, UK, and Canada. Delivery timelines may vary depending on location.

Orders can be cancelled only before dispatch. Once shipped, cancellations are not possible.

Due to the perishable nature of food products, we do not accept returns. However, damaged or incorrect orders reported within 48 hours will be reviewed for replacement or refund.

Please contact us within 48 hours with an unboxing video or clear photos. We will verify and assist you promptly.

Many of our products reflect authentic Andhra flavours, which can be spicy. You can check product descriptions for spice level details.

Yes. For bulk, festive, or corporate orders, please reach out to us in advance.

Most products are vegetarian unless clearly mentioned otherwise. Please refer to individual product descriptions.